In-vehicle Emergency Calling System; Indicates That a Vehicle Has Been Involved In an Accident
In-vehicle emergency calling system is an automotive
emergency call or eCall system that enables communication in case of emergency,
accident, problems related to vehicle, or failure of vehicle. The system
consist of an automated voice response that will be delivered to an emergency
service provider through eCall to an emergency number. Vehicle diagnostic
information, vehicle model, vehicle geo-coordinates, and other information is
sent over SMS to emergency service providers, including car, fire, and medical service
centers.
An automated call or eCall is made in response to vehicle
breakdown, airbag deployment, vehicle crash, etc. This enables emergency
service provider to deploy necessary help to the location of the vehicle. A
service provider uses this information to improve customer service, client
satisfaction, and overall business results. There are many reasons for which in-vehicle
emergency calling system is needed. The features that come with this
system include, online reporting, toll free numbers, voice message services,
e-mail services, and many more. This service is provided by many companies and
they provide these facilities for free.
Moreover, a call might be place by a driver to provide
additional information to the service provider. In-vehicle emergency calling
system functions in four stages, such as eCall when the on-board sensors
register a fatal accident, contact to the nearest service provider and transfer
vehicle location, obtain data from the occupant and send backup, emergency
services such as police, ambulance, fire brigades, etc. arrive at the location.
Thus, in-vehicle emergency calling system is becoming mandatory to fulfill
safety concerns.
eCall is a European initiative designed to bring fast
assistance to drivers involved in an accident anywhere in the European Union
countries, such as Germany, Italy, Netherlands, etc. From April 2018, eCall was
made mandatory in all new cars sold within the European Union. The aim is to
incorporate this system in all new cars so that they can contact the emergency
service provider in the event of a serious accident.
Comments
Post a Comment