Professional Service Robots for Commercial Use Are Undergoing Major Technological Evolution in the Recent Past
A professional service robot is generally defined as a fully or semi-automated robot for commercializing automation of multiple commercial tasks, excluding industrial operations. Professional service robots for commercial use are undergoing a major technological evolution. There has been a rapid proliferation in the types of machines that perform various tasks in the business world. These tasks include sales management, customer service, human resource management, warehouse operations and inventory control. The popularity of such robots can be traced to the fact that many customers are willing to pay a premium for robots that can do tasks beyond those that are manual in nature. In other words, robots are being seen as a way of making tasks more convenient for the service providers and the end users. This has led to significant investment in professional service robots . In June 2021, DB Schenker, a division of German rail operator Deutsche Bahn AG that focuses on logistics, and Gid